Who is Shell Energy?

Shell Energy is the seventh-largest energy supplier in the UK after the ‘big six’.

It is committed to greener home energy and offers customers 100% renewable electricity, as well as gas and smart home technology. Its 100% renewable electricity comes as standard on all Shell Energy’s tariffs.

The Shell Energy brand was created after oil giant Shell acquired First Utility in 2018. First Utility had been the largest challenger to the big energy suppliers.

Shell Energy has a range of tariffs, including shorter contracts or longer fixed term tariffs (ranging from 16 to 37 months).

Is Shell Energy a good energy supplier?

While trading as First Utility, Shell Energy won the 2017 Customer Service of the Year award for utilities. The company also came joint 16th out of 31 in the 2019 Which? energy companies satisfaction survey – placing it above the big six. It has a score of 7.2/10 on Trustpilot.

How green is Shell Energy?

Shell Energy offers all its customers 100% renewable electricity that comes from wind, solar and biomass sources. This is certified by Renewable Energy Guarantees of Origin (REGOs), which means that for every unit of electricity used, one unit of renewable electricity is put into the grid.

Shell Energy is also signed up to the government energy efficiency scheme, Energy Company Obligation (ECO).

How much can I save with Shell Energy?

When Shell Energy first launched, it regularly topped the energy deal tables. These days, its standard variable tariff doesn’t always offer the best value, but its fixed deals are very competitive – especially for customers with a smart meter.

All but the cheapest of Shell Energy tariffs come with the option of having a smart meter fitted for free.

Shell Energy customers can save money on their bills by managing their account online and paying by direct debit. Customers also save 3% on fuel at Shell service stations, and receive personalised offers through its Shell Go+ rewards programme.

Key facts about Shell Energy

Who owns Shell Energy?

A year after Shell acquired First Utility, the company created the Shell Energy brand. The parent company, Royal Dutch Shell, started life as a London business selling seashells from the Far East.

Where is Shell Energy based?

Shell Energy’s HQ is based in Coventry in the UK.

How big is Shell Energy?

Royal Dutch Shell employs around 6,500 in the UK.

How many customers does Shell Energy have?

When it acquired First Utility, Shell Energy took on 700,000 customers overnight.

Why choose Shell Energy?

Shell Energy contributes to nature-based carbon offset programs, protecting existing natural forest ecosystems. It is currently working with projects in Peru and Indonesia, helping provide jobs for local communities and reducing global CO2 emissions.

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